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Phone Services 1

1800 957 957
(Women’s Legal Service Counselling Notes Protect (CNP) service)

1300 267 762
(Legal Aid Queensland Counselling Notes Protect service)
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Phone Services 2

DVConnect 1800 811 811
(24-hour telephone advice line)

1800 RESPECT (1800 737 732)
(24-hour telephone counselling line)
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This website has a “quick exit” button near the top right-hand corner of each page. This button will close the Women’s Legal Service website and open the Bureau of Meteorology website. The button may be helpful if you are worried that you are being monitored and you are concerned that someone is about to find you looking at this site.

However, the quick close button will not delete your browser history. This means that if the person checks your browser history they will be able to see that you have visited this website.

For information on deleting your internet history click here

If someone is monitoring your online activity using spyware or monitoring devices, they will still be able to see that you have visited this website.

Remember: Deleting large parts of your internet history may alert your abuser.

To discuss your online safety call DVConnect 1800 811 811 (24-hour telephone advice line) or 1800 RESPECT (1800 737 732) (24-hour telephone counselling line).

For more information on your digital safety view our Digital information infosheet

Do You Mainly Speak A Language Other Than English?

To arrange an interpreter:

Call Women’s Legal Service on 1800 957 957 and ask for an interpreter. State your name, phone number and the language you speak. We will organise this for you.

Provide us with your information online:

A Women’s Legal Service staff member will contact you with a female interpreter.
Arrange a Language Interpreter
Do You Have Difficulty Speaking Or Hearing?

National Relay Service (NRS)

You can contact us through the National Relay Service (NRS) in two steps:
1. Contact the NRS. Phone numbers and access points are
on the NRS website
2. Give them Women’s Legal Service’s telephone number 1800 957 957.

Need an Auslan Interpreter?

Let Women’s Legal Service know and we can arrange this when booking in your appointment. Auslan interpreters are free of charge. Or you can provide us with some information and a Women’s Legal Service staff member will contact you.
Arrange an Auslan Interpreter
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Accessibility Helpline 1800 957 957
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Feedback

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Women’s Legal Service (WLS) welcomes your feedback, whether positive or negative, to inform service reviews and improvements.

As a client of WLS you have the right to make a complaint and have complaints dealt with in a respectful, fair and timely manner.

For information on how to lodge feedback read the feedback brochure.

For information on client rights and responsibilities read the client rights and responsibilities brochure.

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