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Accessibility options for contacting our Helpline

Do you mainly speak a language other than English?

Call Women’s Legal Service Queensland (WLSQ) on 1800 957 957 and ask for an interpreter. State your name, phone number and the language you speak. We will organise an interpreter for you.

Do you have difficulty speaking or hearing?

You can contact us through the National Relay Service (NRS) in two steps:

  1. Contact the NRS. Phone numbers and access points are on the NRS website.
  2. Give them WLSQ’s telephone number: 1800 957 957.

Accessibility options on our website

Recite Me Web Accessibility and Language Toolbar

Recite Me is innovative cloud-based software that lets visitors view and use our website in a way that works best for them.

We’ve added the Recite Me web accessibility and language toolbar to our website to make it accessible and inclusive for as many people as possible.

It helps people who have a disability, including those with common conditions like sight loss and dyslexia, access our website in the way that suits them best.

It also meets the needs of the people who speak a language other than English at home, by translating our web content into over 100 different languages.

How do I access the Recite Me toolbar?

You can open the Recite Me Accessibility Toolbar by clicking on the “Speak or translate” button in the top right corner of the page.

This button now appears in the top right corner of every page of our website.

After you click on the “Speak or translate” button, the Recite Me toolbar opens and displays a range of different options for customising the way the website looks and ways you can interact with the content.

How does Recite Me help me access this website?

Recite Me helps people access our website and customise the content in a way that works best for them.

The Recite Me toolbar has a unique range of functions. You can use it to:

  • Read website text aloud (including PDFs)
  • Download the text as an MP3 file to play it where and when it suits you
  • Change font sizes and colours
  • Customise background-colours
  • Translate text into more than 100 different languages
  • Access a fully integrated dictionary and thesaurus

Recite Me User Guide

Recite Me Frequently Asked Questions

If you have any questions about Recite Me you can contact the Recite Me team by email at [email protected].

Do I need to download anything to enable Recite Me?

No. Recite Me is cloud-based software so there is no need to install anything on your computer.

How do I launch the Recite Me toolbar?

To launch the Recite Me web accessibility toolbar you will need to click on the “Speak or translate” button. This will then launch the toolbar, which will appear at the top of the page.

How do I disable the auto read?

To disable the auto read you need to click on the button marked “Settings”. This will give you a list of 3 functions to choose from. You need to click on the bottom to the right of the option marked “Autoplay” this will then disable auto-read.

Does Recite Me work across different operating systems and mobile devices?

Yes. The software works on multiple devices and operating systems including Android, iOS, Linux, Mac, and Windows devices.

Can I save my settings?

The Recite Me toolbar uses cookies to save user settings.

How do I change the language?

To change the language of the website that you are viewing you need to select the button marked “Languages”. This will then produce a drop-down list of all the languages that Recite Me offers. Find the language that you want from the list and press on it, the site will then be converted to that language.

How do I create an MP3?

To create an MP3:

  1. Turn off the autoplay option located within the settings button.
  2. Highlight the section of text that you wish to create into an MP3.
  3. Once highlighted select the download audio button from the toolbar. You will then see a message telling you that your file is being created.
  4. Once created you will see the file appear ready at the bottom of the web page.

You can now either listen to the file created or save it to a location of your choice.

How do I turn Recite Me off?

To close the Recite Me toolbar simply click on the icon marked “Close” to the right of the toolbar.

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