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Phone Services 1

1800 957 957
(Women’s Legal Service Counselling Notes Protect (CNP) service)

1300 267 762
(Legal Aid Queensland Counselling Notes Protect service)
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Phone Services 2

DVConnect 1800 811 811
(24-hour telephone advice line)

1800 RESPECT (1800 737 732)
(24-hour telephone counselling line)
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This website has a “quick exit” button near the top right-hand corner of each page. This button will close the Women’s Legal Service website and open the Bureau of Meteorology website. The button may be helpful if you are worried that you are being monitored and you are concerned that someone is about to find you looking at this site.

However, the quick close button will not delete your browser history. This means that if the person checks your browser history they will be able to see that you have visited this website.

For information on deleting your internet history click here

If someone is monitoring your online activity using spyware or monitoring devices, they will still be able to see that you have visited this website.

Remember: Deleting large parts of your internet history may alert your abuser.

To discuss your online safety call DVConnect 1800 811 811 (24-hour telephone advice line) or 1800 RESPECT (1800 737 732) (24-hour telephone counselling line).

For more information on your digital safety view our Digital information infosheet

Do You Mainly Speak A Language Other Than English?

To arrange an interpreter:

Call Women’s Legal Service on 1800 957 957 and ask for an interpreter. State your name, phone number and the language you speak. We will organise this for you.

Provide us with your information online:

A Women’s Legal Service staff member will contact you with a female interpreter.
Arrange a Language Interpreter
Do You Have Difficulty Speaking Or Hearing?

National Relay Service (NRS)

You can contact us through the National Relay Service (NRS) in two steps:
1. Contact the NRS. Phone numbers and access points are
on the NRS website
2. Give them Women’s Legal Service’s telephone number 1800 957 957.

Need an Auslan Interpreter?

Let Women’s Legal Service know and we can arrange this when booking in your appointment. Auslan interpreters are free of charge. Or you can provide us with some information and a Women’s Legal Service staff member will contact you.
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Other Services And Information

Home / Other Services And Information
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Police

If you are in immediate danger, call 000.

You can also call the police on 131 444 to report a crime after it’s happened.
Queensland Police
Australian Federal Police Family Law Kit

Domestic Violence

DVConnect

DVConnect provides a 24-hour advice phone line for women and children affected by domestic and family violence across Queensland. Call 1800 811 811 (free call).

1800RESPECT

1800RESPECT provides a national sexual assault and domestic violence counselling service. Call 1800 737 732 (free call) or visit the website for live chat."

Housing

QSTARS
Free independent advice and referral service for all Queensland renters.

Tenants Queensland
Specialist advice services for Queensland tenants.

Homeless Hotline
A phone information and referral service for people who are experiencing homelessness or are at risk of homelessness.

Department of Housing and Public Works Queensland
Help with renting, emergency housing, public and community housing.

Residential Tenancies Authority
Tenancy information, bond management, dispute resolution, investigation, and policy and education services.

Home for Good
If you are experiencing homelessness or are risk of experiencing homelessness, Home for Good can provide information and advice which may assist you to resolve the issue.

The Handy Guide
The Handy Guide for Homeless Women in Brisbane (including Ipswich, Logan and the Redlands) is updated annually in print, with online updates through the year.

The Handy Guide is used by women in need, governments, private and not-for-profit organisations right across the city.


Money

Penda app
Penda is a free, simple to use app with national safety, financial and legal information and referrals.

Basic Rights Queensland
Free advice on Centrelink & disability discrimination.

Centrelink
Visit the website for detailed contact information and phone numbers.

Child Support Australia

Emergency relief

Lifeline: Financial Counselling Helpline

MoneyCare – Salvation Army
MoneyCare has branches throughout Queensland – search online to find your local service

MoneySmart (ASIC)
Tools and information on managing money including financial counselling referrals

National Debt Hotline
Free and independent financial counselling.

Separating with debt: a guide to your legal options
This guide provides family law and consumer credit law information, options and referral points to assist separating couples to proactively manage debt in the context of relationship breakdown

Health

13 HEALTH (Statewide)
Open 24/7 as run by Queensland Health

Brisbane – Women’s Health Queensland Wide

Gladstone Women’s Health Centre

Gympie & District Women's Health Centre

Indigenous Health Workers Service Thursday Island and Weipa

Logan Women’s Health Centre

Mackay Women’s Health & Information Centre

Mobile Women's Health Nurses
Services in: Cairns, Charleville, Dalby & Northern Downs, North & South Burnett, Central West & Longreach, Mackay, Wide Bay & Frazer Coast, Mt Isa, Rockhampton, Torres Strait, Toowoomba, Townsville & Cape York.

Rockhampton Women's Health Centre

The Women’s Centre Townsville

Wide Bay Women's Health Centre

Online Safety

eSafety for Women
Get tips on how to deal with image-based abuse, cyberstalking, online abuse and keeping your children safe online.

Smart Safe
Get information on safety planning and privacy tips when using smartphones, social media and other technologies.

Legal Aid Queensland: Is it legal?
    Website https://www.legalaid.qld.gov.au/
    The guide provides information about cyberbullying, sexting and image-based abuse, including: social media Q&A, case studies, legal definitions for cyberbullying, sexting, image-based abuse and other online activities and examples of what can happen if the laws are broken.

    This guide is designed for young people, 10 years and older, parents and teachers.

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